Public sector

We have 10 years of experience producing content for government including:

  • Ministry of Justice
  • Government Digital Service
  • HM Revenue and Customs (HMRC)
  • Department for Environment, Food and Rural Affairs (DEFRA)
  • Department of Health

We’ve produced both mainstream and specialist content on gov.uk, including content within government services.

Mainstream and specialist content

Skills and experience includes:

  • developing and producing digital content according to user needs
  • search engine optimization (SEO), accessibility, web standards compliance
  • using web analytics, user-generated content and social media to optimise content
  • producing content for a range of reading levels, from general public to specialist
  • working in agile project managed teams, managing small teams, and working independently
  • delivering digital services as part of an agile, user-focused and multidisciplinary team

Services content

Skills and experience includes:

  • writing user focussed content – in plain English, optimised for the web and to house style
  • editing prototypes in html and node
  • editing frontend code in JSON
  • attending user testing and incorporating the results into the next design iteration
  • monitoring the performance of content using data analytics and user feedback